At Allurexo, we are committed to ensuring your shopping experience is simple, transparent, and reliable. This Shipping & Delivery Policy explains how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• Once your order is confirmed, you will receive an email confirmation with your order details.

• When your order ships, you will receive a tracking number via email.

2. Shipping Methods & Delivery Time

We partner with trusted courier and postal services to ensure timely delivery.

Estimated Delivery Times:

• United States: 5–10 business days

• International Orders: 10–20 business days (depending on destination and customs)

Please note: Delivery times may vary due to weather conditions, customs processing, or courier delays.

3. Shipping Charges

• Shipping costs are calculated at checkout based on the order weight, delivery location, and shipping method selected.

• Occasionally, free shipping promotions may apply; these will be clearly mentioned on our website or product pages.

4. Order Tracking

Once your order is shipped, you’ll receive an email containing a tracking link to monitor your shipment’s progress in real-time.
If you do not receive tracking details within 3 business days after order confirmation, please contact our support team.

5. International Shipping

We proudly ship to multiple countries.

• Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

• All international shipments comply with applicable shipping regulations and customs requirements.

6. Delivery Issues

If your order is delayed, damaged, or lost in transit, please contact us immediately.
We will assist in tracking, replacement, or refund where applicable.

To help us resolve issues quickly, provide your order number and tracking details in your message.

7. Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
Allurexo is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact Information

If you have any questions or need support regarding shipping or delivery, please reach out to us:

📍 412 Maple Avenue, Franklin, TN 37064, USA
📧 support@allurexo.online
📞 +1 629 271 8402

9. Policy Updates

Allurexo reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice. All updates will be reflected on this page.