At Allurexo, we want you to shop with confidence. We stand behind the quality of our products and are committed to ensuring your satisfaction. This Warranties Policy outlines the warranty coverage, eligibility, and claim procedures for items purchased through our website.

1. Warranty Coverage

Allurexo provides a limited warranty on eligible products against manufacturing defects in material or workmanship under normal use.

• The warranty period begins on the date of purchase.

• The duration of the warranty varies depending on the product type, typically 30 to 180 days from the purchase date.

• This warranty covers only manufacturing defects and does not cover damage caused by misuse, accidents, improper handling, or normal wear and tear.

2. What Is Covered

• Defective materials or workmanship

• Faulty parts or structural defects

• Functional issues occurring under normal usage

3. What Is Not Covered

• Damage from misuse, abuse, or neglect

• Normal wear and tear

• Modifications or repairs done by unauthorized parties

• Damage due to exposure to extreme temperatures, water, or chemicals

• Products purchased from unauthorized sellers or resellers

4. Warranty Claim Process

To file a warranty claim, please follow these simple steps:

1. Contact our support team at support@allurexo.online with your order number, product name, and a clear description of the issue.

2. Attach photos or videos showing the defect (if applicable).

3. Our team will review your claim within 2–3 business days and provide instructions for the next steps.

4. If your claim is approved, we will offer one of the following solutions:

   • Replacement of the defective item

   • Repair (if applicable)

   • Refund or store credit (depending on availability and eligibility)

5. Warranty Limitations

• Warranty service is available only for products purchased directly from Allurexo.online.

• Shipping costs for returns or replacements may apply in some cases.

• The decision to repair, replace, or refund is made at Allurexo’s discretion after product evaluation.

6. Extended Warranty

Some products may come with an extended warranty or manufacturer’s warranty. Please refer to the specific product page for detailed warranty information when available.

7. Contact Information

For any warranty-related questions or support, please reach out to us:

📍 412 Maple Avenue, Franklin, TN 37064, USA
📧 support@allurexo.online
📞 +1 629 271 8402

8. Legal Notice

This warranty policy complies with Google Merchant Center’s requirements for clear and transparent post-purchase policies. It does not affect your statutory consumer rights under applicable law.